Student Services

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Frequently Asked Questions

What is LEARN?

The student information system known as LEARN provides students, faculty and advisors with a single sign-on hub.  

Please note that new students will not have access to LEARN until they have received their CWID

Students are able to access the following student accounting functions in LEARN:

  • View Jenzabar ID
  • View account information and activity
  • Make a payment
  • Set up direct deposit for refund processing
  • Assign Authorized Users
  • Access Student Forms - including insurance enrollment
  • Student Insurance Enrollment Services

How do I find my Jenzabar ID?

Through your Learn Portal, you will be able to access your Jenzabar ID under Quick Links.  See the image below for guidance. 

Jenzabar ID Snip

How do I access Forms in LEARN?

How do I view my student account summary and details?

Through LEARN, you will be able to access the billing port and view your account activity.  Please click here for the PDF instructions. For a guided tour, please see the Introduction to the Student Account section here

How do I update/change my insurance coverage?

For coverage, enrollment information, plan details and dependent enrollment information, go to the Insurance Information page and select the appropriate link: health, dental or vision. 

How do I manage my refund preferences?

Through your Learn Portal, you will be able to access the billing port and manage your refund options.  Please click here for the PDF insructions. 

How do I Update my Personal Information?

Through your Learn Portal, you will be able to access the Personal Information Update link under Quick Links.  Please click here for the PDF insructions. 

Personal Information Update Snip

Contact Information

Student Finance & Records Office of the Registrar

1300 York Avenue, C-114 New York, NY 10065 Phone: (646) 962-3470 Fax: (212) 746-5981